Privacy Policy

1. Introduction

SSC BOOST ("we", "us", "our") is operated by Rajender Kumar. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our digital products.

By using our website or making a purchase, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• •Account information: Your name, email address, and mobile number when you create an account.
• •Order information: Your purchase history, transaction details, and product access records.
• •Communication information: Messages you send us via email, WhatsApp, or contact forms.
• •Technical information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

• •To process your payment and deliver digital products to you.
• •To provide access to your purchased products through My Library.
• •To send order confirmations and delivery notifications.
• •To respond to your support requests and inquiries.
• •To improve our products, services, and website.
• •To send promotional communications (only if you have opted in; you can opt out at any time).
• •To comply with legal and regulatory requirements.

4. Payment Security

Payments are processed through PayU, a PCI-DSS compliant payment gateway. We do not collect, store, or process your card numbers, CVV, UPI PIN, or net banking credentials on our servers. All payment information is handled directly by the payment provider under their secure infrastructure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and serve relevant advertisements. We may use third-party tracking tools including Meta Pixel and Google Ads for analytics and advertising purposes.

You can control cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

We only set tracking cookies after you have given consent through our cookie consent banner.

6. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information with:

• •Payment processors (PayU) to complete your transactions.
• •Service providers who help us operate our website and deliver products.
• •Advertising platforms (Meta, Google) for showing relevant ads, only with your consent.
• •Legal authorities when required by law or to protect our rights.

7. Data Retention

We retain your purchase records to provide lifetime access to your digital library. Account information is retained for as long as your account is active. You may request deletion of non-essential personal data by contacting us at staracademysales@gmail.com.

We will retain certain information as required by law or for legitimate business purposes such as fraud prevention and record-keeping.

8. Your Rights

You have the following rights regarding your personal data:

• •Right to access: You can request a copy of your personal data.
• •Right to correction: You can request correction of inaccurate data.
• •Right to deletion: You can request deletion of your personal data (subject to legal requirements).
• •Right to opt out: You can opt out of promotional communications at any time.
• •Right to withdraw consent: You can withdraw consent for data processing at any time.

To exercise any of these rights, contact us at staracademysales@gmail.com.

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and products are intended for individuals preparing for SSC examinations. We do not knowingly collect personal information from children under 18 without parental consent. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date.

12. Contact

SSC Boost — Operated by Rajender Kumar

42 SSW Bahlolnagar, Pilibangan, Dist. Hanumangarh, Rajasthan, India

Mobile / WhatsApp: 8890119066

Email: staracademysales@gmail.com

Website: sscboost.in

Customer Support: Monday–Saturday, 9:00 AM–6:00 PM IST · Sunday: Closed